Shipping & returns

Every KindFable book is printed to order after you approve it, then posted to you. This page sums up what that costs, how long it takes and what we do if anything goes wrong. The full wording is in our Terms of Service.

Shipping costs

Hardcover ($69): free shipping to every country we deliver to.
Softcover ($39): $7 shipping to the United States. For other countries the exact postage is shown at checkout, before you pay.
Prices are in US dollars. Any sales tax for your address is shown at checkout.
The digital book and its PDF are included with every order and need no shipping.

Delivery times

Your copy is printed to order, then posted. These windows cover both stages, counted in business days from the moment you approve the book:

United States, Canada, Australia, India: 13–18 business days.
New Zealand and Mexico: 15–25 business days.
Everywhere else we deliver to: 18–35 business days.

When our printer can quote your exact address, checkout shows that window instead. Delivery windows are estimates — printing queues, weather, customs and holidays can move them, so please leave room before a birthday. KindFable does not currently sell to the European Economic Area, the United Kingdom or Switzerland.

Returns & refunds

A KindFable book is made for one child, so it cannot be resold — instead of asking you to post it back, we fix the problem.

Before you approve: nothing is printed until you press Confirm. If the book isn’t right, ask us to fix a picture, or don’t confirm and email us — we will give you the credits to make it again or refund you in full.
Within 30 days of delivery: if your book arrives damaged, misprinted, wrongly bound, as the wrong book, or not at all, email us a photo and we print you a fresh copy free of charge — or refund you if a reprint is not possible. If we ever ask for the faulty copy back, we pay the postage.
Not covered: a change of mind about a book you already approved, anything that was visible in the preview before you confirmed, or details you typed in yourself.
Refunds go back to the card you paid with, normally within 5–10 business days.

The complete policy, including your rights under local consumer law, is in section 9 of our Terms.

Questions about an order

Email support@kindfable.com or see all the ways to contact us. Your orders and their tracking are in My books & orders.

Shipping costs

Hardcover ($69): free shipping to every country we deliver to.

Softcover ($39): $7 shipping to the United States. For other countries the exact postage is shown at checkout, before you pay.

Prices are in US dollars. Any sales tax for your address is shown at checkout.

The digital book and its PDF are included with every order and need no shipping.

Delivery times

Your copy is printed to order, then posted. These windows cover both stages, counted in business days from the moment you approve the book:

United States, Canada, Australia, India: 13–18 business days.

New Zealand and Mexico: 15–25 business days.

Everywhere else we deliver to: 18–35 business days.

Returns & refunds

A KindFable book is made for one child, so it cannot be resold — instead of asking you to post it back, we fix the problem.

Before you approve: nothing is printed until you press Confirm. If the book isn’t right, ask us to fix a picture, or don’t confirm and email us — we will give you the credits to make it again or refund you in full.

Within 30 days of delivery: if your book arrives damaged, misprinted, wrongly bound, as the wrong book, or not at all, email us a photo and we print you a fresh copy free of charge — or refund you if a reprint is not possible. If we ever ask for the faulty copy back, we pay the postage.

Not covered: a change of mind about a book you already approved, anything that was visible in the preview before you confirmed, or details you typed in yourself.

Refunds go back to the card you paid with, normally within 5–10 business days.

The complete policy, including your rights under local consumer law, is in section 9 of our Terms.